Perfect for larger crews, the Trestles Suite puts you right by the rolling waves with plenty of room to spread out and settle in.

On the main level, you’ll find a bright open-plan living room with a large Smart TV, a banquet-style dining area, and a kitchenette stocked with a full-sized fridge, microwave, and coffee maker, perfect for easy meals or post-surf snacks. The main floor also includes a spacious bedroom with a king bed and plenty of wardrobe space, plus a huge open-plan bathroom with a luxe walk-in shower that comes fully stocked.

Upstairs, the open loft bedroom offers two queen beds and sweeping wave views, making it an awesome hangout and sleeping space for friends or family.

Perks for Lodging Guests

Staying with us comes with some sweet deals:

  • When you book your stay in advance, you get early access to book surf sessions
  • 50% off daily Water Park passes all season long (7 days a week)
  • Just swing by the front desk when you check in to lock in your discounts

Surf Sessions

With your reservation, you get first access to book surf time. Heads up – surf time isn’t included with your room. You can check availability online or chat with our team to book your sessions ahead of time.

Room Details

  • Check-In: 3:00 PM
  • Check-Out: 11:00 AM
  • Sleeps up to 6 guests: King bed in main bedroom + 2 Queen beds in loft
  • 1 additional guest allowed (additional fee applies)
  • Living & Dining: Open-plan layout with banquet-style dining and large Smart TV
  • Kitchenette: Full-sized fridge, microwave, coffee maker, and all the essentials
  • Bathroom: Spacious and fully stocked with a luxe walk-in shower
  • Location: Loft bedroom overlooks the lagoon and rolling waves

This is a tough one for everyone.

When a major component like a pump fails, it’s disappointing all around – for your team, for the guests who were looking forward to riding, for the manufacturer, and for us. The good news is that these situations are extremely rare. The bad news is that, unfortunately, this time it happened.

I want you to know that nobody is treating this as “someone else’s problem.” Whether the root cause ultimately sits with FlowRider, the manufacturer, or elsewhere in the supply chain, we are taking ownership of helping get this resolved and getting your FlowSurf back in operation as quickly as possible.

Since the issue was identified, all parties have been working with urgency. Conversations are happening daily, actions are being taken immediately, and everyone involved understands the importance of minimizing downtime for your venue and your guests.

We know there were riders booked and excited to get on the wave, and we’re genuinely sorry for the disruption this has caused. Please know that restoring operations is our top priority, and we will continue pushing every avenue available to accelerate the solution.

Thank you for your patience, partnership, and understanding. We will keep you updated every step of the way.

Sincerely,

Marsh

FlowRider